Fix, verify & remember · Platform Tasks
A profile you own shouldn't be treated like a third-party gap.
Surgbly classifies discovery surfaces — Wikidata, Crunchbase, LinkedIn Company Page, YouTube, G2, Capterra, TrustRadius — as owned, claimable, external, or monitor-only, and turns the ones you can actually update into an assigned task with an owner and due date.
Platform Tasks never recommend fake reviews, review gating, or undisclosed promotion.
- LinkedIn Company PageChecking…
- G2 profileChecking…
- Wikidata entityChecking…
- Wikipedia mentionChecking…
G2 profile → assigned to Marketing, due in 7 days, with a completeness checklist attached.
Not every gap is a website edit or a lost cause.
Most tools treat a weak G2 profile the same as a hostile Reddit thread — as something they can't touch. But a profile you own or can legitimately claim just needs an owner and a due date, not a shrug.
Owned profiles, untouched
A LinkedIn Company Page or Wikidata entry can sit stale for years with no one assigned to fix it.
Claimable, but never claimed
G2, Capterra, and TrustRadius profiles often go unclaimed simply because nobody owns the task.
Treated as unfixable
Tools that only do owned-site fixes miss this whole category of legitimate, actionable surfaces.
No verification after the fact
Even when a profile gets updated, nobody checks whether it actually changed.
How this feature works
From a discovered surface to a verified task.
Discover known surfaces
Known social, review, directory, and marketplace profiles are discovered or imported for the brand. Known profiles are imported where declared, and discovered automatically everywhere else.
Covers owned/claimable profiles like Wikidata, Crunchbase, and G2 — not just the website itself.
12 surfaces found
Classify each surface
Every surface is classified as owned, claimable, external, monitor-only, or unknown. That classification decides whether a gap becomes a task, a plan, or just a watch.
Owned or claimable becomes a Platform Task; external becomes an Influence Plan; the rest stay monitor-only.
Classified
Detect the specific gap
Missing profile, stale facts, weak category, missing transcript, or low review velocity are each flagged by name. Competitor review counts on the same profile make the gap concrete, not theoretical.
Named by type — missing profile, stale facts, weak category — never a generic "incomplete."
Gap identified
- Competitor A has 24 reviews on this profile. You have 0.
Assign owner and due date
An owned or claimable gap becomes a Platform Task with a clear owner and due date, not left unassigned. It never sits untouched the way a website-only tool would leave it.
Every recommended action carries a safety note — no fake reviews, gating, or undisclosed promotion.
Assigned
Verify after completion
Once marked complete, the surface is rechecked to confirm the change actually took effect. The result also links back into AEO citation tracking, so the payoff shows up where it matters.
Completion is confirmed against the live surface — never just marked done by the assignee.
Surface verified
- Profile claimed and published
- Category and description updated
- Linked back to AEO citation tracking
Explore it yourself
Explore the Platform Task workspace.
Key capabilities
Everything a discovery surface needs to become an owned task.
Discovery
- Known social, review, directory, and marketplace surfaces
- Owned, claimable, external, monitor-only, or unknown classification
- Gap detection: missing profile, stale facts, weak category
Task management
- Owner and due date on every eligible task
- Safety notes attached to every recommended action
- Linked Fix Pack, Influence Plan, or Monitoring Rule where relevant
Guardrails
- No fake reviews, review gating, or undisclosed promotion
- Wikipedia and community platforms stay monitor-only
- Platform-policy compliance responsibility stated clearly
Business outcomes
What changes once owned surfaces get an owner.
Owned profiles, actually maintained
Stale Wikidata entries and Company Pages get a task instead of sitting untouched.
Claimable profiles, actually claimed
G2, Capterra, and TrustRadius gaps become assigned work with a due date.
The right lane for the right gap
Owned, claimable, external, and monitor-only gaps stop getting treated identically.
Verified, not assumed
A completed task is rechecked against the live surface, not just marked done.
Why Surgbly does it better
An assigned task instead of an unfixable shrug.
Traditional
- 1A weak G2 profile gets noticed.
- 2No distinction from a Reddit thread you can’t control.
- 3Nobody owns claiming or updating it.
- 4It stays exactly the same six months later.
Surgbly
- 1Surface classified as owned, claimable, or monitor-only.
- 2The specific gap identified by name.
- 3Owner and due date assigned, with safety notes.
- 4Completion verified against the live surface.
Use cases
Built for the profiles that sit between your site and the internet.
Integrations
Covers the profiles buyers and AI systems actually check.
- Wikidata
- LinkedIn Company Page
- G2
- Capterra
- YouTube
Questions
Answers before you have to ask.
What’s the difference between a Platform Task and an Influence Plan?
A Platform Task is for a profile you own or can legitimately claim. An Influence Plan is for a third-party source you can’t claim or edit directly, like a review site or a comparison article you don’t control.
Does Surgbly claim or update these profiles automatically?
No — a Platform Task is assigned to an owner on your team, with safety notes, and verified once marked complete.
How is review velocity handled safely?
Review requests are recommended toward real customers only — never fake reviews, review gating, or undisclosed promotion.
What happens to Wikipedia or community mentions?
Those stay monitor-only unless you choose to manually prepare a neutral, human-reviewed source correction.
Find the profiles you already own or can claim.
See your discovery surface inventory and the first assigned task.